Job Description:
We’re seeking a highly skilled and motivated Customer Service Representative to join our team. As a representative, you’ll have the opportunity to work with leading brands, including Ezarly, from the comfort and safety of your own home.
Responsibilities:
- Respond to general inquiries and provide excellent customer service
- Describe booking options and explain billing processes
- Research and resolve customer complaints
- Transfer calls to Client customer service when required
- Perform additional services as mutually agreed upon by Client
Requirements:
- Must be able to pass a background check and drug screening
- Must be able to work 15-20 hours a week (some clients have weekend requirements)
- Must have a quiet, distraction-free work environment
- Must have minimum computer specifications or better as needed by client (laptop or desktop)
- Must have a USB headset with microphone (required for certification training)
- Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
- Must have a phone service
- Must be able to purchase a call center noise-cancelling phone
Benefits:
- No commute or gasoline expenses
- Work from the comfort of your own home (even in your PJs!)
- Choose your own schedule and establish yourself in the customer service telecommunications industry
- Eliminate the stress of transportation, time commuting, and work clothes expenses
What We Offer:
- Opportunity to work with leading brands, including Ezarly
- Flexible scheduling and remote work arrangement
- Potential for career growth and development in the customer service industry
Job Category: Sales Agent
Job Type: Remote